Position Overview 

We are seeking a Quality Assurance (QA) Consultant to lead and oversee quality assurance initiatives across IT projects and systems. This role involves designing and implementing QA processes, ensuring compliance with established standards, and fostering continuous improvement to maximize the quality and performance of IT applications. The ideal candidate will have proven experience in quality assurance, testing methodologies, and process optimization, as well as the ability to collaborate effectively with cross-functional teams. 

Key Responsibilities:  

1. Quality Assurance (QA) Planning and Standards Development 

• Develop and implement quality assurance strategies, measures, and testing standards for new and existing applications. 

• Establish lifecycle methodologies and QA metrics to monitor and improve product quality. 

• Provide strategic QA plans aligned with organizational goals and industry standards. 

2. Testing and Defect Management 

• Design, execute, and manage manual test plans, cases, and scripts for system integrations, user acceptance, regression, and load testing. 

• Develop and maintain defect management processes, including bug tracking, root cause analysis, and validation of fixes. 

• Analyze test results to identify defects, configuration issues, and interoperability flaws, and ensure they are resolved. 

3. Collaboration and Stakeholder Communication 

• Work closely with developers, business analysts, SMEs, and project teams to align testing efforts with project goals. 

• Collaborate with vendors and SMEs on unit testing and other QA activities. 

• Communicate test progress, results, and quality concerns to stakeholders, providing actionable recommendations for improvement. 

4. Audits, Compliance, and Process Improvement 

• Conduct internal audits to ensure adherence to QA standards in software development, application integration, and system performance. 

• Verify and revise QA standards and practices as necessary to ensure compliance with industry regulations and client requirements. 

• Establish feedback mechanisms and continuous process improvement practices to enhance product and system quality. 

5. Documentation and Reporting 

• Prepare and deliver detailed reports on testing results, quality findings, and recommendations to stakeholders. 

• Develop and maintain comprehensive QA documentation, including test plans, defect logs, and quality control guidelines. 

• Participate in creating change control processes and end-user review coordination for modified and new systems. 

6. Training and Best Practices Advocacy 

• Cultivate and disseminate knowledge of QA best practices within the organization. 

• Provide training and mentoring on QA methodologies to team members and stakeholders. 

• Promote a culture of quality assurance and continuous improvement across all projects. 

Qualifications and Skills 

Education and Experience 

• Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s preferred). 

• 5+ years of experience in quality assurance, software testing, or IT consulting. 

Technical Skills 

• Expertise in manual and automated testing methodologies. 

• Proficiency in defect management tools and QA software. 

• Strong analytical and problem-solving skills for test result analysis and quality improvement. 

Soft Skills 

• Excellent communication and collaboration skills to work effectively with cross-functional teams. 

• Strong attention to detail and organizational abilities. 

• Ability to adapt to changing priorities and work in fast-paced environments. 

Certifications 

• QA certifications such as ISTQB, Six Sigma, or similar are strongly preferred. 

If you’re passionate about delivering quality IT solutions and thrive on ensuring excellence in every project, we’d love to hear from you! Submit your resume and cover letter below.