Position Overview 

Our Business Process Consultants play a critical role in guiding our clients through the lifecycle of business and IT projects. This role involves strategic planning, stakeholder collaboration, requirements gathering, and project transition support. The ideal candidate will possess strong analytical skills, a deep understanding of business processes, and the ability to lead discussions with stakeholders to develop innovative and practical solutions. 

Key Responsibilities:  

1. Project Planning and Feasibility Analysis 

• Lead the preliminary planning phase by refining project requests, developing business cases, and creating feasibility studies. 

• Conduct cost-benefit analyses to guide executive decision-making on project viability. 

2. Scope Definition and Stakeholder Management 

• Transition projects from concept to chartered initiatives with clearly defined scopes and management plans. 

• Identify and engage key stakeholders and Subject Matter Experts (SMEs) through stakeholder analysis. 

• Facilitate elicitation sessions to capture and document business and functional requirements. 

3. Requirements Development and Lifecycle Management 

• Develop and maintain business, functional, and non-functional requirement documents. 

• Use modeling techniques (e.g., use cases, workflows, swim lanes) to communicate requirements effectively. 

• Implement change management procedures and ensure quality control through documentation reviews and stakeholder signoffs. 

4. Solution Design and Optimization 

• Collaborate with stakeholders to analyze workflows, identify opportunities, and recommend IT solutions for productivity improvement. 

• Create high-level designs, cost specifications, and use cases to guide solution development. 

• Assess system interdependencies and provide strategic recommendations for system enhancements. 

5. Implementation and Post-Project Support 

• Define project deliverables, performance metrics, and success measures. 

• Facilitate project meetings, communication, and training, ensuring smooth implementation. 

• Provide ongoing post-implementation support to ensure the long-term success of solutions. 

6. Collaboration and Communication 

• Act as a liaison between business departments and technical teams to align solutions with organizational goals. 

• Deliver clear, organized presentations and training sessions to stakeholders and project teams. 

Qualifications and Skills 

Education and Experience 

• Bachelor’s degree in Business Administration, Information Technology, or a related field (Master’s preferred). 

• 5+ years of experience in business process consulting, IT project management, or related roles. 

Technical Skills 

• Proficiency in tools like JIRA, Visio, and project management software. 

• Experience in process modeling techniques and creating detailed documentation. 

• Knowledge of methodologies such as Lean, Six Sigma, or BPM (certifications are a plus). 

Soft Skills 

• Exceptional communication, facilitation, and presentation skills. 

• Strong analytical and critical-thinking abilities. 

• Proven ability to collaborate with diverse stakeholders and teams. 

• Adept at managing multiple priorities in fast-paced environments. 

If you’re a detail-oriented professional with a passion for process improvement and a proven ability to deliver results, we want to hear from you! Submit your resume and cover letter below.